On September 6 at IFA, press released their first reports about our collaboration project with Intel: XMG FUSION 15. Community Links:
The following key facts have already been revealed:
- Collaboration with Intel SPG, inventor of the NUC
- 15.6" case with Thin Bezel and AZ91D magnesium alloy
- Only 1.89kg light and 20mm thin
- 93.48Wh battery capacity with 8 hours runtime (1080p Youtube via WLAN)
- Mechanical keyboard with silent switches, known from XMG NEO
- Glass touchpad
- Intel Core i7-9750H
- NVIDIA GeForce RTX 2070 Max-Q or GTX 1660 Ti
- Up to 64GB RAM and 2x m.2 SSD
- 144Hz IPS display
- Thunderbolt 3, WiFi 6, LAN, Card Reader, USB 3.1 Gen2
- Freely configurable in BTO fashion on www.bestware.com
Prices and availability will be announced on September 17. → Countdown to xmg.gg Teaser Trailer on YouTube: XMG FUSION 15 Laptop | A Design Collaboration with Intel We look forward to your questions and your feedback!
XMG FUSION 15 - FREQUENTLY ASKED QUESTIONS (FAQ)
This FAQ represents Q&A's over the last few days here. Fellow redditor u/iterateandgit
was so kind to help me putting this document together. Big shout out to him please! The FAQ will be further extended over the coming days and weeks. Please keep the questions coming!
Sales, Shipping, Warranty
Q: Are you going to sell this on Amazon in the EU?
A: We are working on getting the product up and running on Amazon. But our own BTO shop at www.bestware.com
will always be our primary sales channel and will be the only one where you can customize and configure memory, storage, OS, extend your warranty and pick other options.
Q: Do you offer student discounts or other sales compaigns like black friday?
A: In general, we don't offer student discounts. Sales campaigns are planned just in time, depending on stock level and cannot be announced early. If you want to keep up to date about sales campaigns, please subscribe to our newsletter
Q: Do you ship to the UK? Can I pay in GBP?
A: We ship to the UK - the pricing will be in EUR, so your bank will do the conversion. Warranty services will be available from UK, shipping to Germany. Currently, in the single markets, these resturn shipments are free for the end-user. In the worst case there might be additional customs fees for shipping.
Q: What warranty options do you offer?
A: All our laptops come with 2 year warranty. Warranty repairs in the first 6 months are promised to be done within 48 hours (+shipping). Both the "instant repair" service and the warranty itself can be extended to up to 3 years.
Q: Do you sell outside of Europe?
A: We are able to ship anywhere, but warranty for customers outside the region would always involve additional customs cost and paperwork for sending the laptop back to Germany in the rare event of an RMA. There is currently no agreement to let other Local OEMs (like Eluktronics in the US) carry the warranty for XMG customers and vice-versa. Some parts are customized (in our case the LCD lid and the keyboard) and it won't be easy to agree on how to share handling fees etc. - so I wouldn't expect a global warranty anytime soon.
Hardware, Specs, Thermals
Q: What is the difference between XMG FUSION 15 and other laptops based on Intel's reference design?
A: The hardware of the barebone will be identical. Other Local OEMs might use different parts for RAM and SSDs. Our branding and service/warranty options might be different. We apply our own set of performance profiles in the Control Center. This will rebalance the differentiation between Silent, Balanced and Enthusiast modes.
Q: What is the TGP of the NVIDIA RTX 2070 Max-Q?
A: Officially, it is 80W in Balanced profile and 90W in Enthusiast profile. You can toggle between these modes in real-time with a dedicated mode switch button. Inofficially, the TGP can go up to 115W in Enthusiast profile thanks to the Overboost mechanic, working in the background. However, those 115W may only be sustained until the system has reached thermal saturation, i.e. when the GPU is approaching the GPU Temperature Target of 75°C.
Q: Can I upgrade the storage and memory after I buy?
A: On storage: The laptop has two m.2 PCI-Express SSD slots. This will give you currently up to 4 TB of SSD storage. There is no 2.5" HDD slot available. Instead, the battery is enlarged to 93.48Wh. You can see pictures of the interior layouts here
On memory: the laptop has two SO-DIMM DDR4 memory sockets. You can chose during BTO configuration, if you want to occupy both of them when you order the product. We recommend running the laptop in Dual Channel for high-performance usage.
Q: How easy is to upgrade and repair this laptop?
A: Here are the key facts:
- Only 10 chassis screws on the bottom plate.
- All chassis screws are identical size and length. (no risk of mixing them up during re-assembly)
- All chassis screws are directly exposed, not behind any rubber feet.
- No "warranty void if seal is broken" stickers.
- Bottom case can be removed very easily without any prying opening tools.
- Keyboard does not need to be removed to access internals.
- m.2 screws are already in their socket.
- Battery is attached with screws, not glued.
- Fans can be cleaned and (if needed) replaced without removing the heatpipes.
We would give this a solid 8 out of 10 which is pretty high for such a thin&light design. The 2 remaining points are substracted for BGA CPU and GPU, which is unfortunately unavoidable in such a thin design.
Q: Does it support Windows Hello?
A: A Fingerprint-Reader is not available, but the HD webcam comes with Infrared and supports Windows Hello.
Q: Can I get a smaller, lighter charger for this laptop?
A: XMG FUSION 15 requires a 230W power adaptor to provide full performance. If you max out CPU and GPU with furmark and prime, the 230W adapter will be fully utilized.
There are currently two compatible 230W adapters. They have different dimensions but similar weight. Please refer to this comparison table: XMG FUSION 15 Power Supply Comparsion Table
Includes shop links. Will be updated with precise weight numbers in the next few days. I also included 120W, 150W and 180W in this table. They all share the same plug (5.5/2.5,, diameter, 12.5mm length). But 120W and 150W are only rated for 19V but the laptop expect 19.5V. Usually this will be compensated by tolerance but we haven't tested how a system would behave under long-term usage with such an adaptor.
In theory, 120W to 180W are enough for charing the laptop and for browsing/web/media. Even a full CPU stress test could easily be handled. But as soon as you use CPU and GPU together, you'll run into the bottleneck and your performance will be reduced.
These 5 pictures show only the relevant 230W chargers.
- Top: 230W Chicony A17-230P1A for XMG NEO.
- Bottom: 230W FSP230-AJAN3 from XMG FUSION 15 (Intel Original)
Again, the weight is about the same.
Q: Is it possible to boot and run the laptop while the lid is kept closed?
A: Closing the lid under load is not recommended because it will limit the airflow and have a bad effect on keyboard and screen. The laptop likes to take air in from the keycaps. With lid closed, the performance might be limited due to reaching temp targets earlier.
Q: Can I get the laptop without the XMG logo? I will be using it in public presentations and I would not like any brand names visible.
A: We cannot ship without XMG logo, but you can use a dbrand skins to cover our logo. We have not yet decided if we want to invest into integrating XMG FUSION 15 into the dbrand shop. But you can already buy 100% compatible skins by using the page of the Eluktronics MAG-15 at dbrand
. The chassis dimensions are exactly the same. Please be aware: you have to manually select the option "No Logo Cutout"
if you want to buy these skins for your XMG FUSION 15. According to dbrand, there will be most likely no import fees
when ordering from the EU as long as the order is below 100€
. Check this thread
Q: Will you offer thermal paste upgrades like Thermal Grizzly Kryonaut or Liquid Metal?
A: Our ODMs are using silicon-based, high-performance thermal compund from international manufacturers like Shin-Etsu (Japan) and M.G. (USA). Intel is using MG-860 in this reference design.
These products are used in the industrial sector, so they have no publicly known brand name. Nevertheless, their high thermal conductivity and guaranteed durability provide optimal and long-lasting cooling of your high-performance laptop. The thermal compounds are applied and sealed automatically by the vendor of the thermal components. They are applied in a highly controlled, standardized manner and provide the best balance of thermal performance, production tolerance and product lifetime.
We are considering offering an upgrade to Thermal Grizzly Kryonaut due to popular demand. Will keep you posted on that.
Q: Could you please provide an estimate for how much regular usage (~10 browser tabs + some IDE) battery backup would this have? Will there be any way to trade-off battery backup with performance?
A: Battery life vs. peak performance can be traded off by using the "Silent" performance profile. You can switch between profiles using a dedicated button on the machine. Your scenario (10 tabs + some IDE) sounds like mostly reading and writing. I would estimate to get at least 7 hours of solid battery life in such a scenario, maybe more. We have achieved 8 hours in 1080p Youtube streaming on WiFi with 50% screen brightness. Adblock and NoScript helps to keep your idle browser tabs in check.
I/O Ports, Peripherals
Q: Why are there not more USB-A 3.1 Gen2 or even USB 3.2 Gen2x2 ports?
A: USB-A 3.1 Gen1 is basically the same as USB 3.0. There aren't a lot of USB-A devices that support more than USB 3.0 speed. Faster devices typically use USB-C connectors and can be used on Thunderbolt 3, which is down-compatible to USB-C 3.1 Gen2. One of the USB-A ports actually supports Gen2 speed.
For the following remarks, please keep in mind that I am not an Intel rep, so everything is based on our own experience.
The mainboard design and the I/O port decisions have been made by Intel. Feedback and requests from LOEM customers have been taken into consideration. We would assume that USB 3.2. Gen2x2 (20 Gbit/s) was not considered to be important enough to safe space for 3rd party IC (integrated circuits) on the motherboard. Right now, all the USB ports and Thunderbolts are supplied by Intel's own IC, so they have full control over the hardware, firmware and driver stack and over power saving and performance control. The more IC you add, the higher your Idle power consumption will be, plus adding potential compatibility or speed issues as it often happens with 1st generation 3rd party USB implementations. I very well remember from my own experience the support stories during the first years of USB 3.0, before it was supported in the Intel chipset. On the one hand, Intel is aiming high in terms of performance and convenience, on the other hand: support and reliability still seem to be Intel's goal #1. Thus they seem to play it safe where they deem it to be reasonable.
Intel is gearing up for USB 4.0 and next-gen Thunderbolt. USB 3.2 2x2 is probably treated as little more than a roadmap accident. Peripheral vendors might see it the same way.
Q: Do you support charging over USB-C/Thunderbolt? Does it support docking stations?
A: The Thunderbolt 3 port in Intel's reference design does not support charging. As you probably know, the 100W limit would not be enough to power the whole system and it would make the mainboard more complex to combine two different ways of charging. Intel consciously opted against it and will probably do so again on future high-end gaming/studio models.
The USB-C/Thunderbolt port supports Dual-Link DisplayPort signals, directly connected to the NVIDIA Graphics. This makes proper docking station usage very convenient. The user still needs to connect the external power adaptor. Both ports (Thunderbolt and DC-in) are in the back of the laptop, making the whole setup appear very neat on the desk.
Q: How many PCIe lanes does the Thunderbolt 3 provide? Are they connected to CPU or Chipset?
A: XMG FUSION 15 supports Thunderbolt 3 with 4 lanes of PCIe 3.0. The lanes come from the chipset because all of the CPU lanes (x16) are fully occupied by the dedicated NVIDIA graphics. We are not aware of any side-effects of running Thunderbolt from the chipset. It is common practice for high-end laptops with high-end graphics. The Thunderbolt solution is of course fully validated and certified by Intel's Thunderbolt labs.
Q: Does it have a standby USB to power USB devices without turning on the laptop?
A: Yes, the USB-A port on the left side supports this feature.
Q: Which LCD panel is being used? Are there plans for 1440p or 4K panels in the laptop? How about PWM flickering?
A: The panel is BOE NV156FHM-N4G. It is currently not known if the panel will change in later batches. This depends on logistics and stock. At any rate, the panel key specs will remain the same. There are currently no plans to offer resolutions above FHD in the current generation of this laptop.
There are very wide ranges on reports of Backlight Brightness PWM control on this panel in different laptops. Ranging from 200Hz to 1000Hz to no PWM at all - all on the same panel model number. Intel informs us that there are many factors (e.g. freq., display driver, BIOS settings implementation, type of dimmers & compatibility with the driver etc.) that impacts the quality of panel dimming performance. To Intel's knowledge, no kind of flickering has been reported during the validation process. Furthermore, first hands-on data from Notebookcheck indicates that no PWM
occurs on this panel. With a DSLR test (multiple burst shots at 1/4000s exposure time) I can confirm that there is not a single frame of brightness dipping or black screen, not even at minimum LCD brightness. Hence, we can confirm: BOE NV156FHM-N4G in XMG FUSION 15 (with Intel) does not use PWM for backlight control.
Q: Some BTO shops, for an additional fee, manually pick out display panels with the least back-light bleed. Do you offer that? Even better, do you do that without the extra fee?
A: Intel has validated this design to avoid backlight bleed as much as possible. Currently no plans to do further binning. All dozens of MP samples we have seen so far have been exceptionally good.
Q: I'm coming from a 13" MacBook with Retina display. How am I going to fare with this 15.6" FHD screen in content creation?
A: If you got used to editing high-res visual content (photography, artwork) on your 13inch retina, things will change. On the one hand, your canvas will be larger and more convenient and ergonomic to work with. On the other hand, you will find yourself zooming in more often in order to make out fine-detail. Assuming that you have sharp 20:20 vision.
As it is, the screen resolution and specs are not planned to change within the lifetime of this product. The first realistic time-window for a refresh would be whenever Intel is releasing the next "H" series CPU generation. But even then, an upgrade on resolution will not be guaranteed. Comparison:
|Laptop ||Resolution ||Pixel per inch ||dot pitch |
|13.3" MacBook Pro Retina (late 2013) ||2560x1600 ||226.98 PPI ||0.1119mm |
|15.6" XMG FUSION 15 (late 2019) ||1920x1080 ||141.21 PPI ||0.1799mm |
To compare: 141.21 is ~62% from 226.98. This represents the the metric difference in pixel density and peak sharpness between these two models.
If you know the diagonal size and resolution of your screen, you can make this comparison yourself with the DPI/PPI calculator
Keyboard, Backlight, Switches, Layout
Q: What can you tell us about the mechanical keyboard of XMG FUSION 15?
A: The keyboard has already been reviewed in our XMG NEO series as being more crisp than typical membrane keyboards. Most reviewers attested it a very good score, both for gaming and for writing long texts.
The keyboard backlight can be configured per-key. Default mode is all white.
Keyboard Switch Specs:
- 2mm travel distance
- 60g actuation force
- 1000Hz polling frequency
- Rated for up to 20 million keystrokes
Having no frame around the keycaps actually helps the thermals. The fans can pull in additional air from the top. This improves airflow and helps to keep the keyboard temperature at low levels during gaming. It also prevents long-term RMA issues on the keyboard. This specific keyboard switch is already in its 3rd generation and very mature by now.
Q: Is it possible to dampen the mechanical keyboard with o-rings?
A: The switch design does not lend itself to further dampening. The switch mechanic is too complex and has more moving parts than cherry. The 2mm travel distance also plays a role in not allowing more dampening.
For reference, please use this video
(Youtube). We compared XMG NEO with another membrane-type keyboard. XMG NEO and FUSION share the same keyboard mechanics with the silent tactile switch and the same sound profile.
Q: Do you have LED keyboard backlight on the secondary key function, like Fn key icons?
A: Please have a look at this picture
- Taken with full keyboard backlight brightness
- In totally dark room
- Edited in Lightroom (reduced highlights) to reflect the way it really looks to the human eye
- F10 seems to have a slightly different color temperature than F8/F9 in this picture. This is due to the angle, open aperature and chromatic abberation of my camera. In real-life, all per-key LEDs behave identically to one another.
Btw, my working sample has blank keycaps. I took the 3 printed keycaps (F8, F9, F10) from a different sample just to demonstrate the Fn lighting for this picture.
- Fn modifier key is on the left between Ctrl and WinKey
- the Fn function don't have seperate backlight, but they benefit from the main per-key backlight
- the position of the LED is centered above the mechanical switch. That's why the upper portion of the key is brighter than the lower portion. That's why in our layout, the primary function of each key is always located at the center top.
In my assesment, the Fn function symbols are clearly visible from the backlight in a dark room. A user should have no difficulty to recognize the icon and reach its function.
Q: Which keyboard layouts do you offer in the EU?
A: The following layouts are available, in alphabetic order: Belgium, Czech, Danish, Dvorak German, Dvorak US, Estonia, French, German, Greek, Italian, Norwegian, Polish for Typists, Portuguese, Russia Latin, Slovakish, Spanish, Swedish / Finnish, Swiss, Turkish, UK, US International (ISO)All these layouts are based on the ISO matrix. See differences between ANSI vs. ISO here
Q: Do you support Linux and dual-boot on XMG FUSION 15?
A: We are in discussion to sell XMG FUSION 15 over Tuxedo with official Linux support. It might take 1 or 2 months to get this running.
Q: Which LAN, Audio and WiFi card vendors will be used? Asking for a friend.
A: From our HWiNFO64 report
. (Google Drive link) LAN:
RealTek Semiconductor RTL8168/8111 [PCI\VEN_10EC&DEV_8168&SUBSYS_20868086&REV_15]Audio:
Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller [PCI\VEN_8086&DEV_A348&SUBSYS_20868086&REV_10]WiFi:
Intel(R) Wi-Fi 6 AX200 [PCI\VEN_8086&DEV_2723&SUBSYS_00848086&REV_1A], can be replaced.
For more information, please check the linked report file.
Q: What would you say are the advantages and differences with other laptops due to the fact the laptop was designed in collaboration with Intel?
A: Disclaimer: I am \
not* an Intel rep. The following remarks are based on my personal experience and opinion.*
- Very strict quality control on all levels. I can't quote numbers due to NDA, but Intel NUC has extremely low RMA rates, compared to average PC mainboards and systems. Intel is driven by strict internal regulation that strifes for perfection - this applies to the whole chassis, assembly and firmware, not only the mainboard. There are also certain regulations in place, for example in terms of electro-magnetic regulation and skin temperatures. The rating label is littered with regulatory seals from every region of the world, making this laptop especially safe to use.
- Access to high-quality material: we have not seen any Gaming Laptops based on Magnesium alloy yet, especially not in the ODM/LOEM ecosystem. The battery cells are also much more dense than what we usually see. Intel has the buying power and the vision to not settle for mediocre parts.
- Down-to-earth design: Intel has made this reference design for the ODM/LOEM eco-system. The design does not try to follow any specific corporate identity, thus it does not have any unneccessary "bling bling" like all the others have. Even the Razer Blade with it's sleek shape is quite obnoxious (iny my oppinion) with it's big backlit green snake logo. With XMG FUSION however, we can continue our typical style of "Undercover Gaming".
- Security: you can expect stellar support in terms of BIOS and Firmware (TPM, Management Engine) updates whenever any security issues are found. This might also apply to global brands, but ODM/LOEM systems have not always been so quick to react. This is due to the huge fragmentation/customizations in ODM/LOEM systems. Intel however does now allow any fragmentation: every LOEM partner is getting the same firmware. There are many hooks for configurations in this firmware, but the source code / binaries are always the same. This makes support much easier down the line.
- I can't name many, of course. But I would say the strict validation also makes the partnership less flexible from a product management perspective. There is no plan currently to phase-in any 4K or 300Hz screen (FHD/144Hz ought to be enough for everyone this year) or any Core i9 in this system. Other ODMs might be more open for costly modifications based on low quantities. Intel however has streamlined their production and logistics in a way that gives us (the LOEM) very short lead times and competitive pricing, but will not allow any short-notice upgrades or customizations.
Q: Will there be a 17 inch version?
A: We can neither confirm nor deny plans for a 17 inch version at this point.
[to be continued]
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